Celebrating 20 Years in 2025!

Q: How do I enrol in a class?

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A: You can simply click on the Enrol Now button next to the class you would like to join and follow the instructions. Any difficulties please email us at: info@workspacestudios.co.nz.

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Q: Can I buy a Gift Voucher to give to someone?

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A: Certainly, you can click the box on our shop page and buy a voucher in a range of values.

We will email you a coupon code the recipient can use to book a class, or they can email us to

arrange a special session.

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Q: How much will my class cost?

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A: Classes vary in price and the price is listed in the class info. Our booking system takes the

full payment via credit card, Paypal or Afterpay. If you do not have access to a credit card

or would prefer another payment method please email us. We are happy to work out payment plans

so long as the class is fully paid-for before the start date.

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Q: Can I make something outside the brief for my level?

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A: Absolutely, but we do like to start everyone off in the same way with the same practice project.

Our tutors will make sure your design isn't outside your capabilities to avoid disappointment. 

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Q: What if I change my mind?

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A:  We cannot offer refunds but may be able to transfer you to another class or one on one tuition. Sometimes this is not possible. Please read our Terms and Conditions carefully.

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Q: What happens if I miss a class?

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A: Our tutors are great at catching students up on anything they have missed. We will not offer

an extra class or refund on missed classes for any reason other than Covid related absences.

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Q: Can my child take a class?

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A: Currently we've only got adult classes running, but kids over the age of 12 or so do pretty well in

our jewellery classes. Any person under the age of 16 must have a parent or guardian take

the class alongside them, this is part of our Worksafe Policy.

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TERMS AND CONDITIONS FOR WORKSPACE CLASSES:

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General Terms and Conditions for Classes with Workspace Studios Ltd. 

 

• It is the student’s responsibility to ensure their email address is correct, and they check their spam folders for confirmation and reminder emails.

 

• In the case of accidental incorrect bookings, we can shift students to the correct class if informed via email within 24 hours.

 

• For block classes aka regular classes, Workspace will not offer make up classes for any reason. Our tutors are very skilled at catching students up when they miss a class, and we can offer a free bench hire at the end of the block for students to finish their project*.

 

• In the case of cancellation - where you contact us via email more than 21 days before the start date of the class and let us know you need to cancel your booking,  a refund of fees paid (or a credit to rebook) less the administration fee of $50 and any transaction fees (Credit card / Afterpay etc)  will be made. 

 

• For cancellations after the 21 day cut off date we will either: 

1. refund your class fee minus  50%, OR

2. Issue a credit to rebook minus 40%. Credits cannot be exchanged for cash and have a 6 month expiration after which they will not be honoured.

 

• Students are welcome to find a friend to take their place in a one off class (not a block class) if they cannot attend. 

 

• Students must follow all health and safety guidelines and all safety instructions from the tutors at all times.  

 

• We require all class fees to be paid in full before the start date of the class and any extra materials taken to be paid for at the last class. 

 

• In case of insufficient bookings, or other events* Workspace Studios retains the right to cancel the class, and your class fees would be refunded to you in full. Our minimum number of bookings to ensure the class proceeds is 3. *Other events:  extreme weather events, natural disasters, pandemic etc where studio locations are not safe to travel to for the time of the scheduled class.  

 

*Ts & Cs apply - not all projects are suitable for a bench hire. Check with your tutor. 

 

By enrolling in our classes you are agreeing to these terms and conditions.